Ecommerce Support Services

Infuse style and sophistication into your e-commerce venture with ShoreWise’s methodology that adds, enhances, and optimizes your current operations to make them more efficient and lucrative. Our business process services extend your reach and foster loyal customers by providing crucial differentiators in the highly competitive e-commerce landscape. 

Maintain Margins & Boost Profits

Shorewise provides businesses with customized solutions to maintain margins and increase profits. We help businesses identify cost-saving opportunities, optimize pricing strategies, and improve revenue streams.

Garner New Customer Bases

Shorewise provides businesses with customized solutions to acquire new customers and expand their customer base. We help businesses identify and target new customer segments, create targeted marketing campaigns, and improve customer experiences.

Improve Aftermarket Services & Provide After Sales Support

Shorewise provides businesses with customized solutions to improve customer service and support. We help businesses provide after-sales support and services that enhance the customer experience and drive repeat business.

Induce Repeat Business

Shorewise provides businesses with customized solutions to retain existing customers and drive repeat business. We help businesses create loyalty programs, personalized marketing campaigns, and customer retention strategies that keep customers engaged and coming back.

Case Studies

Customer service 24/7 Service Mandi – Road side assistance 24/7. Trade rout survey Pan India. GPS Monitoring Pan India. 17 employee's deployed 24/7 With 95 % SLA Trade rout survey 100 % GPS monitoring. 100 % SLA. 96 % Achievements on Survey calls. Rewarded Shorewise team May’21. Best Essential service in Oxygen Vehicle resolution.
Pan India Customer service 24/7. Inbound & Outbound 1906 Emergency Helpline 500 associates deployed for 24/7 Customer Care Helpline for all the Petroleum Companies BPCL, HPCL & IOCL Customer service SLA 90 % Achieving 98% SLA. Achieving 99 % emails SLA. 100 % manpower during lockdown with Work from Home & 0 % business downtime
Pan India Outbound service CRM Integration SMS solution 5 employee's deployed SLA 96 % 99.9% uptime Centralized and experienced support Staff 97.5% SLA. Delivered SMS solution before the TAT

Need more assistance?

Call ‒ US: +1-248-236-1275 or use the contact form

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