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Our cutting-edge methodology has the power to elevate your e-commerce business to unprecedented heights. By taking charge of your e-commerce business’s back-end operations and customer support portals, we free up your valuable time to focus on crucial tasks. As one of the top BPO companies, we possess the necessary expertise to handle all types of customers with ease and satisfaction.
|Customer service 24/7Service Mandi – Road side assistance 24/7.Trade rout survey Pan India.GPS Monitoring Pan India.||17 employee's deployed 24/7With 95 % SLA Trade rout survey 100 % GPS monitoring.||100 % SLA.96 % Achievements on Survey calls.Rewarded Shorewise team May’21.Best Essential service in Oxygen Vehicle resolution.|
|Pan India Customer service 24/7.Inbound & Outbound1906 Emergency Helpline||500 associates deployed for 24/7 Customer CareHelpline for all the Petroleum CompaniesBPCL, HPCL & IOCL Customer service SLA 90 %||Achieving 98% SLA.Achieving 99 % emails SLA.100 % manpower during lockdown with Work from Home & 0 % business downtime|
|Pan India Outbound serviceCRM IntegrationSMS solution||5 employee's deployed SLA 96 % 99.9% uptimeCentralized and experienced support Staff||97.5% SLA.Delivered SMS solution before the TAT|