Infuse style and sophistication into your e-commerce venture with ShoreWise’s methodology that adds, enhances, and optimizes your current operations to make them more efficient and lucrative. Our business process services extend your reach and foster loyal customers by providing crucial differentiators in the highly competitive e-commerce landscape.
|Customer service 24/7Service Mandi – Road side assistance 24/7.Trade rout survey Pan India.GPS Monitoring Pan India.||17 employee's deployed 24/7With 95 % SLA Trade rout survey 100 % GPS monitoring.||100 % SLA.96 % Achievements on Survey calls.Rewarded Shorewise team May’21.Best Essential service in Oxygen Vehicle resolution.|
|Pan India Customer service 24/7.Inbound & Outbound1906 Emergency Helpline||500 associates deployed for 24/7 Customer CareHelpline for all the Petroleum CompaniesBPCL, HPCL & IOCL Customer service SLA 90 %||Achieving 98% SLA.Achieving 99 % emails SLA.100 % manpower during lockdown with Work from Home & 0 % business downtime|
|Pan India Outbound serviceCRM IntegrationSMS solution||5 employee's deployed SLA 96 % 99.9% uptimeCentralized and experienced support Staff||97.5% SLA.Delivered SMS solution before the TAT|