Finance and Accounting

At our BPS finance and accounting services, we provide both conventional and unconventional financial solutions. By harnessing cutting-edge technologies such as RPA, AI, and analytics, we can alleviate any concerns you may have regarding your finances. Our top priority is to deliver the highest quality results that reflect positively on your business. With our BPO services, we address any concerns your customers may have and provide them with the information and solutions they require.

Invoice Processing Services

Our Invoice Processing Services aim to provide businesses with a hassle-free way to manage their invoicing and payment processes. We understand that managing invoices can be a time-consuming and error-prone task, which is why we offer a range of services to streamline the process. Our team of experts can handle everything from invoice receipt and data extraction to verification, approval, and payment. We leverage advanced technology and best practices to ensure accuracy, security, and compliance at every step of the process.

With our Invoice Processing Services, businesses can minimize the risk of errors, reduce processing time, and improve cash flow. By outsourcing their invoice processing needs to us, businesses can focus on their core activities and leave the invoicing and payment management to our team of experts.

Help Desk Services

ShoreWise provides exceptional help desk solutions that cater to all your IT support needs, whether it's for your on-site employees or offshore team. With a proficient team equipped with the latest technology and vast industry experience, ShoreWise offers unparalleled assistance to businesses at an affordable price range through help desk outsourcing.

Our team of experts is carefully selected, trained, and retained to address the scalability issues of our clients. We leverage cutting-edge technology to provide seamless and speedy support to your employees across all channels. Our agents are dedicated to recording data from every interaction, enabling us to continuously improve our processes and increase cost savings for your business. At ShoreWise, we take pride in delivering an ace level of help desk solutions that exceed expectations.

Contract Management Solutions

At ShoreWise, we offer a comprehensive suite of Contract Management Solutions that streamline the entire contract lifecycle, from contract drafting and negotiation to execution and renewal. Our solutions are designed to help businesses of all sizes and industries manage their contracts efficiently, minimize risks, and maximize profitability. With advanced features such as automated contract workflows, e-signatures, and real-time contract tracking, our Contract Management Solutions ensure complete visibility and control over your contracts.

Whether you need to manage vendor contracts, customer agreements, or employee contracts, our flexible and customizable solutions can be tailored to meet your specific business needs. Partner with ShoreWise for Contract Management Solutions that enhance productivity, reduce costs, and drive business growth.

Customer Database Management Services

Our Customer Database Management Services enable businesses to keep their customer data organized, up-to-date, and easily accessible. We provide solutions to help businesses efficiently manage customer information such as contact details, purchase history, and other relevant data. Our team ensures the accuracy of customer data, segmenting customer groups based on their preferences, and creating targeted marketing campaigns for each group.

Routine Services Optimization

Our Routine Services Optimization service aims to streamline business operations and increase efficiency. We analyze business processes and identify areas for improvement, implementing strategies to automate and optimize routine tasks. Our team helps businesses save time and money by implementing efficient workflows and automating repetitive tasks, freeing up employees to focus on higher value-added activities.

Vendor Management Services

Our Vendor Management Services help businesses manage their relationships with vendors and suppliers. We assist in identifying potential vendors, selecting the most suitable vendors, negotiating contracts, and managing the vendor relationship throughout the contract term. We also ensure that vendors meet performance metrics and deliverables, and that businesses get the best possible value for their investments.

Reporting and analysis

Our Reporting and Analysis services provide businesses with valuable insights into their operations, helping them make informed decisions. We create customized reports and dashboards that provide real-time insights into critical business metrics such as sales, inventory, and financial performance. We also analyze trends and identify patterns, providing actionable insights that help businesses optimize their operations and increase profitability. Our reporting and analysis services help businesses stay competitive in a rapidly changing business environment.

Case Studies

ClientsApproachSolutionResult
Customer service 24/7 Service Mandi – Road side assistance 24/7. Trade rout survey Pan India. GPS Monitoring Pan India. 17 employee's deployed 24/7 With 95 % SLA Trade rout survey 100 % GPS monitoring. 100 % SLA. 96 % Achievements on Survey calls. Rewarded Shorewise team May’21. Best Essential service in Oxygen Vehicle resolution.
Pan India Customer service 24/7. Inbound & Outbound 1906 Emergency Helpline 500 associates deployed for 24/7 Customer Care Helpline for all the Petroleum Companies BPCL, HPCL & IOCL Customer service SLA 90 % Achieving 98% SLA. Achieving 99 % emails SLA. 100 % manpower during lockdown with Work from Home & 0 % business downtime
Pan India Outbound service CRM Integration SMS solution 5 employee's deployed SLA 96 % 99.9% uptime Centralized and experienced support Staff 97.5% SLA. Delivered SMS solution before the TAT

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