Research and Analytics

Research and analytics form the foundation of every thriving business. By consistently generating fresh ideas and resources, we aim to enhance your business operations and give you a competitive edge. Our BPO services stand out due to our years of domain expertise. We employ skilled analysts who can identify critical areas that require attention and improvement.

Our business process services consulting is second to none, and we are recognized as one of the most reputable business process outsourcing companies. We can manage all the minute and colossal business operations, freeing you up to focus on core responsibilities. Instead of being held back by repetitive tasks and functions that slow down your business, rely on an experienced BPO outsourcing company to help you overcome obstacles. We can address every issue with your system and replace them with efficient and supportive elements.

Our targeted analytics can address current concerns or explore new areas for expansion.

Customer Data Accumulation

Our Customer Data Accumulation service helps businesses collect and analyze customer data to gain insights into customer behavior, preferences, and needs. We provide solutions to collect and store customer data securely and analyze it to identify trends, patterns, and opportunities.

Comprehensive Research

Our Comprehensive Research provides businesses with in-depth analysis and insights into their markets, competitors, and industry trends. We provide customized research solutions, including market research, competitor analysis, and industry insights, helping businesses make informed decisions and stay ahead of the competition.

Latest Analytic Tools

Shorewise provides businesses with access to cutting-edge analytics tools and technologies to analyze data and gain insights. We provide customized solutions, including predictive analytics, machine learning, and artificial intelligence, helping businesses make data-driven decisions.

Value Chain Insights

Our Value Chain Insights help businesses optimize their supply chain, production processes, and distribution channels. We provide customized solutions to improve efficiency, reduce costs, and increase profitability across the entire value chain.

Case Studies

ClientsApproachSolutionResult
Customer service 24/7 Service Mandi – Road side assistance 24/7. Trade rout survey Pan India. GPS Monitoring Pan India. 17 employee's deployed 24/7 With 95 % SLA Trade rout survey 100 % GPS monitoring. 100 % SLA. 96 % Achievements on Survey calls. Rewarded Shorewise team May’21. Best Essential service in Oxygen Vehicle resolution.
Pan India Customer service 24/7. Inbound & Outbound 1906 Emergency Helpline 500 associates deployed for 24/7 Customer Care Helpline for all the Petroleum Companies BPCL, HPCL & IOCL Customer service SLA 90 % Achieving 98% SLA. Achieving 99 % emails SLA. 100 % manpower during lockdown with Work from Home & 0 % business downtime
Pan India Outbound service CRM Integration SMS solution 5 employee's deployed SLA 96 % 99.9% uptime Centralized and experienced support Staff 97.5% SLA. Delivered SMS solution before the TAT

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