Elevate your workforce to new heights with our business process services that offer knowledge programs designed to shape employees into dynamic executives and influential dealmakers. Our team of professionals can provide comprehensive training for employee on-boarding, cultivate their innate talents, and share our valuable insights to enhance their problem-solving skills. Our development programs are tailored to meet the diverse needs of all employees, enabling them to unlock their full potential and excel as professionals.
|Customer service 24/7Service Mandi – Road side assistance 24/7.Trade rout survey Pan India.GPS Monitoring Pan India.||17 employee's deployed 24/7With 95 % SLA Trade rout survey 100 % GPS monitoring.||100 % SLA.96 % Achievements on Survey calls.Rewarded Shorewise team May’21.Best Essential service in Oxygen Vehicle resolution.|
|Pan India Customer service 24/7.Inbound & Outbound1906 Emergency Helpline||500 associates deployed for 24/7 Customer CareHelpline for all the Petroleum CompaniesBPCL, HPCL & IOCL Customer service SLA 90 %||Achieving 98% SLA.Achieving 99 % emails SLA.100 % manpower during lockdown with Work from Home & 0 % business downtime|
|Pan India Outbound serviceCRM IntegrationSMS solution||5 employee's deployed SLA 96 % 99.9% uptimeCentralized and experienced support Staff||97.5% SLA.Delivered SMS solution before the TAT|